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Terms and Conditions

General Terms & Conditions

Under these Terms and Conditions, the words  “us”, “we” or “our” means Metro Personal Consultants Pty Ltd; Metro Personal Consultants Victoria Pty Ltd; Metro Personal Consultants New Zealand Pty Ltd , ( herein referred to as Metro)

It is important to us that you understand these terms and conditions which relate to your use of www.metropersonal.com.au (the “Metro Sites”). If you have any questions, please contact our local offices via the Contact Us page.

  1. Agreement
    1. By accessing and using the Metro Sites, you agree to be bound by these terms and conditions, relating to your use of the Metro Sites (“Metro Terms”). The paid member will also be bound by the Membership  Agreement signed on joining . The Terms and Conditions will be stated in the Agreements.
    2. We may change the Metro Terms at any time. If we do, an amended version of the Metro Terms will be posted on the Metro Sites. You are responsible for ensuring that you regularly review the Metro Terms and your continued use of the Metro Sites after any changes are made to the Metro Terms will be deemed to constitute your acceptance of those changes. If you object to any changes to the Metro  Terms, your only remedy is to immediately:
      1. Discontinue your use of the Metro Sites; and/or
      2. Terminate your membership in accordance with the Metro Terms.
  2. Membership and Subscription
    1. You must be at least 18 years old to become a member of Metro Site or Metro service. You must not attempt to register if you are under 18 years old.
    2. When registering as a paid member or non-paid member of Metro Site, you must provide us with accurate, complete and up-to-date information as requested. It is your responsibility to inform us of any changes to that information. You may do this at any time by accessing your Account page on the relevant Metro Site, or you may inform to your local Metro office.
    3. As a member (paid or non- paid) of the Metro Site, or the Metro service, you are permitted to create one profile for yourself on that Metro Site. You must not create multiple member profiles on the Metro Site.
    4. All personal information you provide to us will be treated in accordance with our Privacy Policy.
  3. Termination and Suspension
    1. You may terminate your membership of Metro Site for any reason only by providing written notice to us. You can provide notice of termination by:
      1. Mailing it to our addresses listed on the About Us page,
      2. Emailing us via the Contact Us page.
    2. We reserve the right to, without limitation, top take any of the following collective or singular actions in relation to your membership:
      1. Suspend your membership,
      2. Permanently or temporarily hide all or part of your member profile,
      3. Modify your member profile,
      4. Terminate your membership immediately without notice to you if you have committed a breach of the Metro Terms.
  4. Service and Features
    1. You may become a non- paid member of the Metro Sites at no cost. As a member you will have the ability to access some, but not all, of the features and services on the relevant Metro Site.
    2. You may also become a paid member of Metro Site if you choose one of our membership programs. As a paid member, you will have the ability to access all features of the Metro Site and the Metro Service.
    3. Further details and any additional Terms and Conditions (including pricing) relating to chargeable features and services will be discussed during interview or direct phone calls. . Any such additional Terms and Conditions form part of the Metro Terms.
    4. While we use reasonable endeavours to ensure that the Metro Site is available 24 hours a day, we do not make any representations or warranties that your access will be uninterrupted or error free. Access to the Metro Site may be suspended temporarily without notice in the case of system failure, maintenance or repair or any reason beyond our control.
    5. Payment and refund policy to the membership will be stated in the Agreements signed between Metro and individual members.
  5. Secure Access
    1. You are responsible for maintaining the confidentiality and security of your login and password. You are wholly responsible for all activities that occur under your login and password. You agree to immediately notify us of any unauthorised use of your login or password. You must ensure that you exit from your account at the end of each session,
    2. We may at any time request a form of identification to verify your identity and/or your compliance with the Metro Terms.
  6. Content
    1. Any images, sounds, or text (Content) that you transmit or post on Metro Site must be complete and accurate.
    2. You agree not to post or transmit on the Metro Site or by any other means, Content that is/or can be interpreted as:
      1. Unlawful, obscene, defamatory, indecent, offensive or inappropriate,
      2. False or misleading in any way,
      3. Infringes the rights of any third party,
      4. Sexually explicit or contains sexual references / innuendo,
      5. Pertains to group sexual activity or soliciting contact for the purpose of extra marital (marital, de facto or relationship) encounters or affairs,
      6. Contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware.
    3. Without limiting the above, you must not transmit or post on Metro Site or by any other means, any images that contain:
      1. Images of any person other than you,
      2. nudity,
      3. Images of animals,
      4. A cartoon or illustration,
      5. You are solely responsible for Content that you transmit or post on Metro Site,
      6. We are not responsible for and accept no liability with respect to, any Content transmitted or posted on the Metro Site by any person,
      7. We reserve the right, but have no obligation, to review Content transmitted or posted on the Metro Site,
      8. Without limiting your responsibilities under the Metro Terms, we reserve the right to modify and/or remove any Content that, in our opinion, violates the Metro Terms or otherwise has the potential to harm, endanger or violate the rights of any person,
  7. Use of Metro Site and Prohibited Activities
    1. You agree not to use Metro Site to:
      1. Engage in or promote any surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming,
      2. Impersonate or create a profile for any person or entity,
      3. Promote, or provide information about, illegal activities or conduct,
      4. Promote racism, bigotry, hatred, harassment or any kind of harm against any group or individual,
      5. Exploit any person under the age of 18, or to solicit information from anyone under 18,
      6. Solicit money, passwords or personal information from any person.
      7. We have no obligation to monitor any member’s use of Metro site, however, we reserve the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, legal requirement or investigations and/or requests from any duly constituted legal authority.
  8. Intellectual Property
    1. Metro Personal Consultants Pty Ltd owns and retains all proprietary rights in and relating to the Metro Sites. Proprietary rights in and relating to the Metro Site must not be used in any way without our prior written consent.
    2. Subject to our obligations under our Privacy Policy you grant us the right to use, reproduce, publish, store, modify or transmit, in any form or by any means, in whole or part, your Content for any purpose. You warrant that you have the right to grant us such rights.
    3.  No person may use, reproduce, publish, store, modify or transmit, in any form or by any means, in whole or part, any Content posted or transmitted on Metro Site, or otherwise transmitted to any member of Metro Site, other than their own Content, without the express written permission of the relevant owner.
    4.  If you believe that any Content has been posted or transmitted on Metro Site, or otherwise transmitted to any member of Metro Site by any other means, in violation of your rights, please send us an email via the Contact Us page.